Shipping Policy

Thank you for shopping with Lunavrix 365 Footwear. We are committed to providing a reliable and transparent shipping experience for all our customers. Please review our shipping policy below for detailed information regarding order processing and delivery.

1. Shipping Area

We currently ship only within the United States.

International shipping is not available at this time.

Orders placed with delivery addresses outside the U.S. will not be processed.

2. Free Shipping

We offer FREE SHIPPING on all orders within the United States.

There is no minimum purchase requirement to qualify for free shipping.

All shipping costs are fully covered by Lunavrix 365 Footwear.

3. Order Processing Time

Orders are processed within 3 to 4 business days after payment confirmation.

Processing time includes order verification, quality checks, packaging, and preparation for shipment.

Orders are not processed or shipped on weekends or U.S. public holidays.

During peak seasons or promotional periods, processing times may be slightly extended.

4. Shipping Time

Once your order has been shipped, delivery typically takes 5 to 6 business days.

Shipping time may vary depending on destination, carrier delays, weather conditions, or other unforeseen circumstances.

Please note that shipping times are estimates and not guaranteed delivery dates.

5. Estimated Total Delivery Time

Estimated total delivery time:
8 to 10 business days
(3–4 business days for order processing + 5–6 business days for shipping)

6. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

You can track your order using the tracking link provided in the email.

Please allow 24–48 hours for tracking information to update after shipment.

7. Shipping Carriers

Orders are shipped using reliable U.S.-based carriers.

Carrier selection depends on order size, weight, and destination to ensure timely delivery.

8. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information.

Lunavrix 365 Footwear is not responsible for orders delayed or lost due to incorrect or incomplete address details.

If an order is returned to us due to address issues, reshipping fees may apply.

9. Lost or Delayed Packages

If your order has not arrived within the estimated delivery timeframe, please contact us.

We will work with the shipping carrier to investigate and assist in resolving the issue.

Lunavrix 365 Footwear is not responsible for delays caused by the carrier after the order has been shipped.

10. Contact Information

If you have any questions or concerns regarding our shipping policy, please contact us:

Trade Name: Lunavrix 365 Footwear
Email: contact@lunavrix.store
Phone: +1(330) 858-6060

Address:
1005 Northwest 18th Court
Fort Lauderdale, FL 33311
United States